Coupon code redemption
We respect your privacy. Email addresses collected through this system are used to send you your coupon code, and for any other purpose connected with the show and the photographs taken there. That includes resolving a problem with your code, letting you know when galleries open or close, telling you about your photographs, and anything else to do with our work at that show.
We do not send marketing or promotional email to addresses collected here. We do not sell your email address, and we do not share it with third parties.
When you pick up a coupon code we record your back number, the code you were given, the first and last name you enter, the date and time, and your email address if you ask for the code to be emailed to you. Where an email address is required to collect a code, it is because the code is sent to you as well as shown on screen, so you still have it later.
If you use the “my number is not showing up” form, we keep what you enter there so we can look into it and reply to you.
To stop people guessing at back numbers that are not theirs, the system counts how many attempts come from one internet connection. It stores a scrambled version of that connection's address, not the address itself, and clears it within a day.
Pickup records are kept as our record of who collected which code, so we can help if a code is lost or queried later. Sent emails are cleared from our logs after six months.
To ask what we hold about you, or to have it removed, contact us at DownloadCode@RG.Photography or through rg.photography.
Last updated October 2026.